I would like to start out by saying that this was our first time to the Bavarian Inn, as we usually go to Zender's, but after our experience here we'll be coming back to Bavarian Inn from now on. The reason for this change is almost primarily due to our server, Alyssa Krasher. I cannot not truly even state all the reasons she gave us to come back because there are so many. She made our dining experience feel like we were with family and not at a restaurant. She's warm, personable, engaging and truly funny. She took the time to get to know us, to talk to us about the history of the restaurant and the intricate details it takes to bring that dining room feel back to the old country. Alyssa also made time during our dinner to make sure she talked to our children directly, making them also feel as if they were an important part of being there. I can list on one hand the number of times that has happened. We've been coming to Frankenmuth about 4 times a year for as long as I can remember, and usually we just go to Zender's and not think about it. I can't tell you how happy I am that this time we choose the Bavarian Inn. I don't know if you've been told before about how wonderful Alyssa is, but she is the primary reason, besides the food, that we'll keep coming back to Bavarian Inn. I can only hope you realize what a treasure you've got in having Alyssa work for you. Given her lively personality and warm nature, she truly is a gem to have on your staff. Please convey our best and warmest wishes to her for me and let her know that she's really touched the hearts of my family and that it was a real honor to be served dinner by her. My daughters to this day still talk about her and how she made them laugh. Given that it's usually like pulling teeth to get them to pull their noses from their phones, yet Alyssa did so with flair and a real passion for people that you cannot fake. Thank you all so much for the dinner and for having Alyssa Krasher on your staff to help us. It was wonderful in so many more ways than words can simply or easily explain. (We were there on Saturday, May 6th, 2017)
- Joseph Zube
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